How to register Product warranty online on Samsung Members App
Last Update date : Apr 03. 2023
To register your Samsung Products, you can now access it conveniently on your Samsung Members App on your Samsung mobile device. You are able to register your products through QR code, a product with WIFI capability or barcode with imei or Serial number.
Non-Samsung Smartphone Users
The Samsung Members app is only available for Samsung mobile device users. If you do not own a Samsung mobile device, please visit "How to register Samsung Warranty on At Your Service?".
To register product via QR code
1
Tap on Samsung Members App
![samsung members icon]()
2
Navigate to Support> + Register > Scan under QR Code section.
![Register warranty with QR code scan]()
3
Scan the QR Code on the sticker, located on the back of the product or packaging
![Register by Barcode by QR code]()
Please note both Model number and Serial number shown are for illustration purposes only
4
Upon scanning the information, there will be a prompt for the Product type and the product is registered
![Product Type]()
To register a product with WIFI capability
1
Tap on Samsung Members App
![samsung members icon]()
2
Navigate to Support > + Register > Scan under Wi-Fi section.
![Register product warranty through Wi-Fi]()
3
Upon Scanning for Wi-Fi, tap on specific product you are registering your Warranty for
![Scan WIFI]()
4
Select the type of Product the warranty registration is for
![Product Type]()
To register the product via IMEI or Serial number
1
Tap on Samsung Members app
![samsung members icon]()
2
Navigate to Support > + Register > Enter info
![Register product on samsung members by entering info]()
3
Select your product type e.g. Phone > Enter your Model number and IMEI / MEID > Select Continue
![select product type and enter imei]()
4
Or you can tap on the barcode icon to scan your product's barcode > Select Continue
![Scan barcode]()
5
You may add purchase date/proof of purchase > Select Register
![Register product]()
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