What can we do for you?

What can we do for you?

Product Support

WhatsApp Chat

For your convenience you can now WhatsApp on the link below or save and text us on this number 083 726 7864 :
Start Chat

Live Chat Support

Available 24 hours a day, 7 days a week
Closed on 25, 26 Dec and 1 Jan
Start chat

Email Support

Send an email, and get a next response.
Message us

Samsung Online Store Enquiries

Mon-Fri 08h00 - 17h00
Close on Saturday, Sunday and Public Holidays, 25&26 Dec and 1 Jan
Contact number : 0860 491 600
email: zaestore@samsung.com

Phone Support

Call to speak to a customer service rep.

South Africa
0860 726 7864
Mon – Fri 08h00 – 20h00
Saturday 08h00 – 13h00
Public Holidays 08h00 – 20h00
Closed on Sundays, 25 & 26 Dec and 1 Jan

Business / IT Products Extended Warranty
0860 726 222
Mon – Fri 08h00 – 17h00

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If you are unable to find the specific information you are looking for on our web pages, please call us. We will find it for you.

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General Questions

Please e-mail us with any questions or feedback about our website.
E-mail Samsung

Voice of Customer

Our customer service team is always willing to answer your proposal concerning Samsung Service. Your message will be promptly handled under the direct supervision of our executive management.
Email: zaservice@samsung.com

Report Fraud

Report any fraudulent activities anonymously.
Email: africa.audit@samsung.com
Contact us on 0115491677

Corporate Citizenship

Please e-mail all social development proposals and donation requests to:
ssa.cc@samsung.com
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