Has my order been successful?
If your order is successful, an email will be sent to the email address you provided to us confirming that your order was successful. The email will only be sent to you once we have processed your order and which may take up to 24 hours. If you have not received your order confirmation email within 24 hours of placing your order, please check your junk email or spam folder for the email.
Alternatively, please log in to your Samsung Account to check your order summary. If you do not have a Samsung Account, please contact our Customer Care Team at 0860 726 7864.